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Why book a villa through HomeRent Agency?
HomeRent is a specialised agency focused on carefully selected villas in Croatia. We offer direct communication, transparent terms and verified properties, supported by a local team. Each villa undergoes an internal inspection to ensure high standards of quality, reliability and safety for our guests.
Is my payment and reservation secure?
Yes. HomeRent operates as a licensed Croatian travel agency, using secure payment methods and protected communication channels. Your reservation is legally safeguarded, and you have continuous support from our local team throughout the entire process.
Are prices transparent and what is included in the price?
Prices are clearly defined per period and property. They generally include the villa rental and standard costs according to the accommodation terms. Any additional costs, such as a security deposit, tourist tax, pool heating or final cleaning, are always clearly stated in advance in the offer and booking terms.
How does the reservation and payment process work?
After confirming availability, we provide an official offer with reservation details and payment instructions. The reservation is confirmed upon payment of a deposit, while the remaining balance is paid according to a pre-defined schedule. All steps and conditions are clearly documented.
What is the cancellation policy?
The cancellation policy depends on the specific villa and the period of stay and is clearly stated in the offer and booking terms. If you require greater flexibility, we recommend mentioning this in your inquiry so we can try to find suitable options.
What is the procedure if I need assistance during my stay?
As a local agency, we provide ongoing support before and during your stay. In case of technical issues or any questions, our team is available to ensure your stay runs smoothly and without unnecessary stress.
Can I request additional services such as a private chef or transfers?
Yes. Upon request, we can arrange private transfers, boat rentals, a private chef, grocery delivery or personalised excursions. Availability of additional services depends on the location, travel dates and specific guest requirements.
Can I bring a pet?
Some villas allow pets, while others have restrictions. Based on your preferences, we filter suitable options and check all rules, possible additional fees and conditions in advance.